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Adjei, S D (2016) Review of waste management in the UK construction industry, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Ahadzie, D K (2007) A model for predicting the performance of project managers in mass house building projects in Ghana, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Ahiakwo, O A (2015) Improving construction processes in Nigeria using the Last Planner® system, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Akinsola, A O (1997) An intelligent model of variations' contingency on constructions projects, Unpublished PhD Thesis, School of Construction, Engineering and Technology, University of Wolverhampton.

Al Neyadi, A (2019) Sustainable and digital strategies for enhancing United Arab Emirates construction industry competiveness, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Al Qasimi, S K H (2019) The impact of implementing heritage elements in contemporary buildings in the United Arab Emirates, Unpublished PhD Thesis, School of Architecture and the Built Environment, University of Wolverhampton.

Al Shamsi, H A A (2015) A framework for group leadership in the construction industry in Abu Dhabi, Unpublished PhD Thesis, School of Technology, University of Wolverhampton.

Al Shamsi, S K (2019) Managing construction projects in the United Arab Emirates to gain competitive advantage, Unpublished PhD Thesis, School of Architecture and the Built Environment, University of Wolverhampton.

Alamil, H M (2022) Knowledge sharing within the Kingdom of Saudi Arabia large construction organisations, Unpublished PhD Thesis, , University of Wolverhampton.

Alamri, R (2019) Development of a model for health and safety management in Saudi Arabian oil and gas construction projects, Unpublished PhD Thesis, School of Engineering, University of Wolverhampton.

Alhumayn, S A (2018) Developing a framework for BIM implementation in the saudi arabian construction industry, Unpublished PhD Thesis, School of Architecture and the Built Environment, University of Wolverhampton.

Ali, A (2018) Development of a framework for sustainable construction waste management: a case study of three major Libyan cities, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Alkatheeri, A (2018) An investigative study on the relationship between organizational factors and knowledge management effectiveness in UAE public organizations: the case study of Abu Dhabi, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Alketbi, S R (2020) Effective implementation of value engineering in the housing construction programmes of the UAE, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Alosaimi, H (2019) Embedding knowledge management strategies in the Kingdom of Saudi Arabia construction industry, Unpublished PhD Thesis, School of Engineering, University of Wolverhampton.

Alqahtani, F (2017) The relationship between the values of Abu-Dhabi Police and the competencies of their project managers, Unpublished PhD Thesis, , University of Wolverhampton.

Alshihre, F (2018) Development of a framework for client satisfaction in the Saudi construction industry, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Ankrah, N A (2007) An investigation into the impact of culture on construction project performance, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Bappa Salisu, J (2016) The impact of compensation on public sector construction workers in Jigawa State of Nigeria, Unpublished PhD Thesis, School of Architecture and the Built Environment, University of Wolverhampton.

Bashir, A M (2013) A framework for utilising lean construction strategies to promote safety on construction sites, Unpublished PhD Thesis, School of Technology, University of Wolverhampton.

Braimah, N (2008) An investigation into the use of construction delay and disruption analysis methodologies, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Butkovic, B (2019) A framework for developing 4D level-of-detail on construction projects, Unpublished PhD Thesis, School of Architecture and the Built Environment, University of Wolverhampton.

Cheng, J (2008) The impact of strategic decisions on construction client satisfaction: An assessment framework, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Cheung, S O (1998) Project dispute resolution satisfaction of construction clients in Hong Kong, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Chinyio, E (1999) An evaluation of construction clients' needs and preferences, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Dare, F T (2011) A novel methodology for e-learning space design in HEI campuses, Unpublished PhD Thesis, School of Architecture and the Built Environment, University of Wolverhampton.

Edwards, D J (1999) A methodology for predicting the total average hourly maintenance cost of tracked hydraulic excavators operating in the UK opencast mining industry, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Ejohwomu, O A (2007) Modelling the supply and demand for construction and building services skills in the Black Country, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Fadiya, O O (2012) Development of an integrated decision analysis framework for selecting ICT-based logistics systems in the construction industry, Unpublished PhD Thesis, School of Technology, University of Wolverhampton.

Fisher, W H (2017) The use of arbitration in the construction industry in England and Wales: an evaluation of its continuing role following the Arbitration Act 1996, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Gyampoh-Vidogah, R (2002) Improving project administration in the construction industry using EDMS: an integrated IS/IT solution, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Harthi, B A A (2015) Risk management in fast-track projects : a study of UAE construction projects, Unpublished PhD Thesis, School of Technology, University of Wolverhampton.

Heesom, D (2004) An analytical system for space planning on construction sites, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Holt, G (1995) A methodology for predicting the performance of construction contractors, Unpublished PhD Thesis, School of Construction, Engineering and Technology, University of Wolverhampton.

Hong, X (2002) A comparative study of contractor performance based on Japanese, UK and US construction practice, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Ikpe, E O (2009) Development of cost benefit analysis model of accident prevention on construction projects, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Jackson, M (2007) Model development for the adoption of technology: electronic commerce in the construction industry, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Kaming, P F (1996) A productivity audit system for construction management in Indonesia, Unpublished PhD Thesis, School of Construction, Engineering and Technology, University of Wolverhampton .

Kometa, S T (1995) An evaluation of client-generated risks in construction consultancies, Unpublished PhD Thesis, School of Construction, Engineering and Technology, University of Wolverhampton.

Manase, D (2008) An exploratory study of GIS based analysis of health and safety related information , Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Mante, J (2014) Resolution of construction disputes arising from major infrastructure projects in developing countries: case study of Ghana, Unpublished PhD Thesis, School of Technology, University of Wolverhampton.

Manu, E (2014) Supply chain management practices in construction and inter-organisational trust dynamics, Unpublished PhD Thesis, School of Technology, University of Wolverhampton.

Manu, P A (2012) An investigation into the accident causal influence of construction project features, Unpublished PhD Thesis, School of Technology, University of Wolverhampton.

Moore, N (2013) A model based system for contextual on-site construction planning in augmented reality, Unpublished PhD Thesis, School of Technology, University of Wolverhampton.

Myzece, D (2015) An investigation into the implementation of the Construction (Design and Management) Regulations in the construction industry, Unpublished PhD Thesis, Faculty of Technology, University of Wolverhampton.

Naim, A A A A (2018) An investigation of building information modelling implementation in KSA, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Nesan, L J (1997) A generic model for effective implementation of empowerment in construction contractor organisations, Unpublished PhD Thesis, School of Construction, Engineering and Technology, University of Wolverhampton.

Nicholas, J (2000) A risk analysis system for evaluating construction contractors by potential creditors, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Nzekwe-Excel, C (2010) Development of an integrated framework for satisfaction assessment of construction project teams, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Obunwo, C U C (2016) A framework for enhancing project quality and customer satisfaction in government road construction projects in Rivers State, Nigeria, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Odimabo, O (2016) Risk management system to guide building construction projects in developing countries : a case study of Nigeria, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Okehielem, N (2011) A benchmark for impact assessment of affordable housing, Unpublished PhD Thesis, School of Technology, University of Wolverhampton.

Okeyinka, O M (2016) The applicability of recycled waste paper as lightweight building materials, Unpublished PhD Thesis, School of Architecture and the Built Environment, University of Wolverhampton.

Olagunju, O A (2014) The development of a framework for sustainable housing delivery in Lagos, Nigeria, Unpublished PhD Thesis, School of Technology, University of Wolverhampton.

Olayinka, R A (2015) A knowledge management framework for reducing the cost of poor quality on construction projects, Unpublished PhD Thesis, School of Technology, University of Wolverhampton.

Oloke, D (2003) Development of a web-based off-highway plant information system, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Perez Jimenez, P A (2019) An investigation into health and safety management by SMEs and the risk of corporate manslaughter prosecution , Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Poon, J L K (2001) Development of a process model for the design stage of building projects, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Proverbs, D G (1998) A best practice model for high-rise insitu concrete construction based on French, German and UK contractor performance measures, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Reyes Veras, P (2023) Adoption of the big data concept in the construction industry, Unpublished PhD Thesis, , University of Wolverhampton.

Reynoso Vanderhorst, H (2022) A framework for adoption of drones in the Dominican Republic construction industry, Unpublished PhD Thesis, , University of Wolverhampton.

Silverio Fernández, M A (2019) Implementation of smart devices in the construction industry, Unpublished PhD Thesis, , University of Wolverhampton.

Silverio Rodriquez, A K (2020) Implementation of building information modelling in the Dominican Republic construction industry , Unpublished PhD Thesis, School of Architecture and the Built Environment, University of Wolverhampton.

Singh, S (2021) Stakeholder management within BIM implemented projects in the UK construction industry, Unpublished PhD Thesis, , University of Wolverhampton.

Soetanto, R (2002) Modelling satisfaction for main participants of the construction project coalition: a study of mutual performance assessment, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

• Type: Thesis
• Keywords: artificial neural network; performance; project coalition; questionnaire survey; satisfaction
• ISBN/ISSN:
• URL: http://hdl.handle.net/2436/88294
• Abstract:
  In the context of the construction project coalition (PC), the satisfaction of each participant is essential to harmonious working relationships which, in turn, is pre-requisite to improved project performance and successful project implementation. Therefore, there is a need to investigate mutual performance assessment between main participants of the PC, i. e. clients, architects and contractors. The principal aim of the research was to develop models of satisfaction for each participant based on a framework of mutual performance assessment. These allowed the interrelationships between participant performance and the satisfaction levels of other participants to be examined, leading towards developing a better understanding of the determinants of satisfaction. The development of the models involved performance and satisfaction attributes as independent variables and levels of satisfaction as dependent variables. Data were collected via a UK-wide questionnaire survey of clients, architects and contractors. Performance attributes represent characteristics of the performer that may influence satisfaction levels of the assessor. Satisfaction attributes represent characteristics of the assessor that may influence their own satisfaction judgements. The use of a singular or multiple measures of satisfaction levels was thoroughly considered. Subsequent analyses led to the decision to use a single measure of satisfaction, that is overall satisfaction (totsat) derived from one question in the questionnaire. Models of satisfaction were developed for each participant using both multiple regression (MR) and artificial neural network (ANN) techniques. While the MR technique was chosen because of its ability to predict levels of satisfaction, the ANN technique was applied because of the nature of the research problem which suggested that a somewhat more ’sophisticated’ tool was needed. The reliability and robustness of the models were tested and confirmed using independent (hold-back) data, i. e. that which had not been used to develop / train the models. The models suggest that a capable client’s representative and project architect are essential for higher levels of satisfaction. Therefore, the selection of these figureheads must be carefully considered. Additionally, the appointment of a contractor with an excellent track record is also crucial for enhanced satisfaction levels. Most importantly, clients must give considerable thought to the method of procurement. Here, it is suggested that long-term relationship-based procurement routes, such as partnering and strategic alliances may have advantages over traditional competitive tendering routes. A comparison of the models revealed that the ANN and MR models tended to highlight different variables, and that in terms of accuracy and consistency, the ANN models were marginally better than the MR models. For reasons of practicality, the MR models may therefore be preferred. In sum, the models developed could be used to predict satisfaction levels and to help improve performance and enhance levels of satisfaction. This ultimately will help to create a performance-cnhancing environment leading to harmonious working relationships between project coalition participants, and so encourage continuous performance improvement for the betterment of all involved.

Sutrisna, M (2004) Developing a knowledge based system for the valuation of variations on civil engineering works, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Talaq, J (2004) Antecedents and consequences of motivation: an examination of motivation as mediator to human and organisational performance, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Tochukwu, M G (2018) The development of 5D BIM framework to facilitate costing in contractor-led projects, Unpublished PhD Thesis, School of Architecture and Built Environment, University of Wolverhampton.

Tsemo, V (2015) An investigation of CSR as a source of corporate political power, Unpublished PhD Thesis, Business School, University of Wolverhampton.

Vidogah, W (1997) Claims on construction contracts: a new management framewor, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Williams, N M (2021) An investigation of client loyalty in the construction professional services sector, Unpublished PhD Thesis, , University of Wolverhampton.

Wong, C H (2001) A discriminant model for classifying contractor performance on public works projects, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Wong, C H (2001) Investigation of contractor selection criteria and development of contractor classification model: a UK case, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Yang, J (2001) A decision support system for material routing in construction sites, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Yisa, S B (1995) A methodology for evaluating the marketing function in the UK construction industry, Unpublished PhD Thesis, School of Construction, Engineering and Technology, University of Wolverhampton.

Yu, H (2009) A knowledge based system for construction health and safety competence assessment, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.

Zakeri, M (1996) An evaluation of productivity and management practice in the Iranian construction industry, Unpublished PhD Thesis, School of Construction, Engineering and Technology, University of Wolverhampton.

Zhou, W (2009) An investigation into a distributed virtual reality environment for real-time collaborative 4D construction planning and simulation, Unpublished PhD Thesis, School of Engineering and the Built Environment, University of Wolverhampton.